Brackens Financial Solutions Network LLC 



100 Madison Street, 18th Floor
Syracuse, NY 13202


(800) 758-9843 | (315) 428-8448


(315) 428-8488

Melissa Heywood

Melissa Heywood

Director of Operations

Melissa has been the Director of Operation and Client Services Administrator for Brackens Financial Solutions Network since June of 2014, focusing on providing a wide range of service and support functions for the firm.  She has 20 years of experience in the industry. She began her career in financial services at Smith Barney in New York, NY, where she was a Registered Marketing Associate, assisting a team of portfolio managers.  In 2016, she was a recipient of the CNYSME Sales and Marketing Excellence Award. 

After her move back to Syracuse, she worked for Armory Capital Management as a Client Relationship Administrator and Chief Compliance Officer.  Melissa holds a Bachelor of Arts degree in Mathematics from William Smith College. Outside of work, she has a wide variety of interests including volunteer work and helping with her son’s activities.  Her passion is helping people, whether at work or home.

Phone (315) 428-8448
Fax (315) 428-8488